Privacy Policy

1. What we collect

Account data: the email address you sign in with — on our server that address is your account — and a password, which we store only as a one-way hash and never in readable form. We also send a device-derived identifier with each request to recognise this installation, and we keep your confirmed adult status and your display name. We do not ask for your date of birth: adult status is a declaration you tick, not a date we hold.

Profile data: avatar, display name, bio, chosen language, and the interests you select from our controlled list. We do not ask for your home address.

Camera and photos: only when you choose to set a profile picture, the app asks for access to your camera (to take one) or your photo library (to pick one). Only the picture you choose is uploaded, as your avatar. We do not otherwise access your camera or your photos.

Content: messages you post in a room chat, direct messages, and the rooms you join. Live video and room audio are delivered in real time by our live-streaming partner; if you take a seat in a voice room, your microphone audio is sent to the others in it. We do not record rooms.

Purchase data: which diamond packs you buy, the store receipt reference, and your resulting balance. We never receive or store your full card details.

Safety data: reports you file, reports about you, blocks, and the evidence attached to a case.

Attribution data: when the app is first opened and when a purchase completes, an install or purchase event is recorded together with the identifier for vendor, so we can tell which campaign brought you to Swayli. We do not read the advertising identifier and we do not track you across other companies’ apps or websites.

Device data: app version, operating system and coarse network quality.

2. Moderation

Swayli is an adult community. Text you type — direct messages, room chat and your display name — is screened on your device before it is sent. Content that breaks our Community Guidelines is rejected, and borderline content is flagged. Text others send you is also masked where it is displayed to you.

Live video, room audio, images and avatars are not screened automatically on your device. Live rooms are delivered by our live-streaming partner. Anyone can report any message, profile or room; we review every report within 24 hours and, together with our partner, remove content that breaks the rules and ban the accounts responsible.

Where a report or investigation requires it, we retain the relevant evidence — including message excerpts, moderation logs and account data — for as long as the case remains open.

3. How long we keep data

Profile and content: kept while your account is active.
Direct messages: kept while the conversation exists for either participant.
Moderation evidence: kept for the life of the case, then deleted or de-identified.
Purchase records: kept as long as tax and accounting law requires.
Deleted accounts: deleting your account in the app signs this device out and unlinks it straight away. To have the account and its data removed from our servers, email us; we permanently delete them within 7 days of your request, except for the limited records we must keep by law or to prevent repeat abuse.

4. Service providers

We share data only with the providers that run the app’s features. Each acts on our instructions, is bound by contract, and may not use your data for its own purposes.
- Agora: real-time audio and video in live rooms and voice rooms.
- NetEase Yunxin: delivery of direct messages and room chat.
- Adjust: install and purchase attribution, using the identifier for vendor and Apple’s SKAdNetwork. It does not receive the advertising identifier.
- Apple: App Store payments and purchase receipts.
- Our live-streaming partner: hosting of live rooms, gifts and diamond balances.
- Alibaba Cloud: object storage for your profile picture.
- Cloud hosting providers: our servers.

5. Your rights

You can access and correct your profile in Edit Profile, review system permissions in Permissions, and sign this device out of your account and unlink it from Delete Account. To have your account and its data deleted from our servers, or to request a portable copy of your data, email HelomSteinborn665@outlook.com from the address you sign in with; we delete the account and its data within 7 days of your request.

Depending on where you live you may also have the right to object to certain processing, to restrict it, or to complain to your local data-protection authority.

6. Minors

Swayli is for adults only. You must be 18 or older to create an account or use the app, and we do not knowingly collect data from anyone under 18. If we learn that an account belongs to a minor, we remove it; its data is then deleted as described in section 3. If you believe a minor is using Swayli, write to HelomSteinborn665@outlook.com.

7. Contact

Privacy questions: HelomSteinborn665@outlook.com
Safety and urgent reports: HelomSteinborn665@outlook.com

Swayli is not an emergency service. If you are in immediate danger, contact your local emergency number.